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Relational Communication: Building Effective Relationships and Managing Conflict

Duration & Format
8 ore| full-time

Mode
In presence

Location
In-house

Starting
Agreed with the client

Pricing
Defined in the design phase

Description

The module is part of the course “Leadership Academy, a training program dedicated to inter-company managerial figures, with the aim of providing them with the opportunity to develop leadership and team management skills, adapting their style to different situations, and compare themselves on different business realities.

A training program designed to explore in depth the topic of Leadership, using an approach that makes effective skill development for all managers involved.

The objective is to structure the course in 4 days of training spread over a month, ensuring a thorough exploration of the proposed topics and continuous accompaniment to ensure the consolidation of development processes.

Mode AND DURATION.

The module will be held in-person at the DIBS office in Como or Milan (will depend on the geolocation of enrollees) for a total of 8 hours, scheduled every Friday of the month, from 9 a.m. to 6 p.m.

who is adressed

This course is intended for Managers, that is, People who manage and coordinate People.
It may be intended for professionals whose goal is to develop their Team management skills also with a view to growth or role development.

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TRAINING OBJECTIVES

The concept of Leadership is extremely broad and requires an in-depth examination of the behavioral skills essential to achieve individual and team development results, both personally and professionally..

In addition, it is essential to provide the business actors involved with tools and techniques that enable alignment with the relevant Leadership model, which is based on three fundamental principles:

  • Lead Yourself – perception of one’s role and responsibilities
  • Lead Others – ability to know how to positively inspire others
  • Lead Business – ability to lead with reference to time management and efficiency

By the end of this training, participants will have developed advanced skills and obtained practical tools for even more efficient team management.

TEACHING METHODOLOGY

The course adopts an engaging teaching method that includes testimonials, case studies, and hands-on exercises to deepen all the topics covered. During the course, participants will work on project work in small groups, both in the classroom and via the die-learning platform, to put into practice the skills learned in the various modules and develop innovative integrated projects.
Several Case Histories will also be presented regarding successful international experiences, both in the business context and in creative fields that have influenced society and thinking.
Each module of the course will include interactive innovation workshops, where participants will be able to use different brainstorming methodologies to stimulate creativity in different contexts.

modules and curriculum

Relational Communication: Building Effective Relationships and Managing Conflict

  1. Interaction vs Relationship. Meanings and differences.
  2. Types of Interactions. What Interactions in the Company?
  3. Trust and Accountability. What is Trust and How to Build it.
  4. Conflict Competence. Authentic Communication.
  5. The Theory of Emotions. Recognizing the Behavioral Style. Active Listening: definition and techniques

Methods of Enrollment and Customization of the course

For any information, requests for assistance and master’s customization, please contact us!
To submit your application, analyze the best content for your needs, and customize your course send us an email with your request along with a contact information.

For info and enrollment: info@dibs-school.com

Are you ready to personalize your training? Contact us!

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